Return & Refund Policy

We believe in spending the time to develop quality products. For that to happen we design, develop and manufacture all aero in our facility. All aero is thoroughly inspected and hand packaged to ensure a safe delivery.
 

Returns

ALL front splitter sales are final.


Due to the continuous 0% return success rate, we are not able to accept Front Splitter returns or exchanges unless you are a local customer that does not require carrier shipping services.


Our return policy is valid for 20 days following the tracking numbers delivery date. 
To be eligible for a return, your item must remain sealed in its original plastic packaging and be returned in its entirety. 


Once the plastic has been opened, the product has been installed/modified/altered or has physical impurities, the product will not be eligible for a return. 


Returns must be accepted with prior authorization only after emailing info@streetaero.com with a detailed reason for the return as well as photo documentation to assess the physical status of the shipment and its contents.Any item not in its original condition, is damaged, or missing parts for reasons not due to our error will not be refunded. 


If the item cannot be resold, we cannot accept a return.


All accepted refunds will require a 20% restocking fee to cover initial shipping charges, however, the refunded amount will be determined upon the item being returned and inspected. 


Initial shipping fees are non-refundable and will be deducted from refunds. These rules also apply for accepted exchanges.
 

Exchanges

Please be sure to test fit all products in the plastic packaging by holding it up. If a product has been modified, installed, or altered, we will not accept it as an exchange. 
 

Cancellations

Orders must be canceled within 24 hours to receive a full refund, any order canceled after 24 hours will require a 20% restocking fee.


Unfortunately once an order has been shipped restocking fees will apply if they are applicable.
 

Refunds

Applicable refunds for returns will be held until the accepted order has been returned in its entirety.


This includes hardware, decals, and instructions.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.


We will also notify you of the approval or rejection of your refund.


Street Aero does not refund shipping charges.


These fees will be deducted from your refund.


Please allow 2-3 business days after receiving notification of your refund for the amount to be posted back to your account.

 

 

Part(s) Arrived Damaged

What do I do if my item(s) arrives damaged? 
 
To file a claim for a shipment that arrives damaged, photo documentation will be required and a physical inspection by the carrier may be needed.  Please keep the box, packing materials, and contents until the claim has been resolved and you receive confirmation from our customer service department. Do NOT ship the damaged item back to us unless specified by a customer service team member.
 
Email info@streetaero.com with the following information in order to speed up your claim process. Without enough supporting documentation, the processing of your claim could be delayed or denied altogether.

 
For example:
 
 
Email Subject: #12345 - Front Splitter Damaged in Shipping
 
Provide details on what item(s) are damaged.
 
 
(Attach All Photos Required:) Yes- all 6 are required
    • • A photo showing the damaged item and how it was packaged inside the box
    • • A photo of the damaged item (can be more than 1)
    • • A photo of the packaging material used
    • • A close-up photo of the shipping label with tracking number 
    • • Two photos showing all six sides of the package (one showing top and two sides, another showing bottom and opposite sides)


 
Please read our Terms of Service for more information