Shipping & Delivery Policy
Shipping Lead Time
Built inventory items will be shipped within 1-2 business days after the order is processed (this excludes weekends/holidays).
Please keep in mind that we are a manufacturer and some products may take 10-15 business days to be cut, assembled, packaged and shipped.
Lead time for products will vary and no lead time can be guaranteed.
Out of stock items ordered will be shipped as soon as our manufacturing schedule permits (estimated 10-15 business days from purchase).
Please also keep in mind that because we are a manufacturer, and while it is rare, there could potentially be instances where one of our machines encounters technical issues causing a delay in our schedule/production process.
You will receive tracking information via email as soon as your items have been shipped.
Free shipping is offered for all item(s) being shipped to a physical address within the 48 continental United States. This offer excludes shipments going to all other states, US territories, and PO/APO/FPO addresses.
We utilize multiple carriers such as FedEx, UPS, and USPS. We cannot guarantee the shipping company used to deliver your products. Your order may be shipped in multiple boxes from different carriers. Carrier choice is based upon availability and needs of the customer and is the sole discretion of Street Aero.
All aero products are too large to ship to P.O. boxes. We strongly recommend that you provide a physical delivery address to avoid delays, delivery issues, or additional charges.
While the shipping fee is included in prices, this fee does not include any ancillary services that may be added by the carrier as a result of special requests. Any of the following may result in an additional cost to you: inside or limited access delivery, redelivery due to a missed appointment, address corrections
If an item is hand delivered and damaged, please only write the word “damaged” on the delivery bill as it could affect the outcome of the claim decision by the shipping company. (See Damaged Shipments on our Policy page for more information)
If a product is damaged in transit, was not inspected at delivery or noted as “damaged” on the delivery bill, we will be unable to assist you beyond that point. If a customer signs their name on the bill of laden, the shipping company will not allow us to submit a claim on your behalf.
Billing / Shipping Addresses
For any item(s) shipping to an alternate address (not billing address of payment type used) or for any orders that are flagged by our fraud-detection software, we may require the card holder to provide verification to authorize the shipment.
APO / PO Box Shipments
Please be aware that the United States Postal Service (USPS) has size restrictions on shipments going to APO’s and PO boxes.
If a package is deemed undeliverable by a carrier that cannot deliver parcels to your post office box or APO the buyer will be responsible for the charges and fees associated with the shipment.
International shipping is available to various countries
(please see our international shipping page to see if we offer shipping to you).
If we do not offer shipping to you, send us an email and we will put your country's market on our list to open.
At this time carrier pick-ups for international shipment are on Tuesday’s and Thursday’s.
ALL shipping charges, duties, customs charges, and brokerage fees are calculated in full at checkout and are pre-paid to the carrier for your convenience. You will not have to pay on delivery to receive your shipment.
Please read our Terms of Service for more information